About Karuna — Malaysia's Digital Transformation Company
End-to-End Digital Transformation — From Strategy to Execution
Karuna is a leading digital transformation company in Malaysia, headquartered in Sarawak. We partner with government agencies, GLCs, corporates, and SMEs to design, build, and scale fully integrated digital ecosystems — covering website design, SEO, digital marketing, systems development, and custom platforms.
Our Mission
We Don't Sell Software — We Deliver Measurable Digital Transformation Results
Performance-Driven
Every design choice, every line of code, every campaign is built to generate measurable business results.
Client Partnership
We don't just build and leave — we become your long-term digital growth partner.
Evidence-Based
We sell operational control with evidence. Our platforms prove their value through data.
Radical Simplicity
Complexity kills execution. We build transparent, clear processes with zero cognitive burden.
Our Journey
17 Years Building Malaysia's Digital Future
Founded in Kuching, Sarawak as a human-centric web design agency
Expanded into digital marketing, SEO and performance campaigns
Systems development practice launched; serving Government & GLC clients
Launched IPMS — Malaysia's first integrated property management platform
Launched Mobility+ fleet telematics and AI video analytics platform
Launched Swiftic ticketing and SayHello digital identity (NFC)
Established venture fund for Blockchain & IoT startups in Southeast Asia
Launched POSKira ERP and FastEV EV charger management platform
SSTA strategic partnership with Ministry of Transport Sarawak; Smart City IoT deployments
Recognition
Achievements & Milestones
14x
Award Winner
14-time winner of National & International Design, Technology & Digitalization Awards
80+
Team Members
In-house professionals across 5 branches in Malaysia, Singapore, and Australia
1,500+
Clients Served
Clients across Australia, Hong Kong, Turkey, Maldives, Malaysia & Singapore
5
Branches
Headquarters in Sarawak with branches in Peninsular Malaysia, Singapore, and Australia
Awards
14× Award-Winning Digital Agency in Malaysia
Malaysia Website Awards — Commercial Site 2017, 2019, 2020, 2022, 2023
Singapore Website Awards — Public's Favourite 2020
Malaysia Technology Excellence Awards 2020
Malaysia Tourism Council Gold Award 2022
Top 20 Technology Solution Providers in Malaysia 2023
Premier of Sarawak Industry Excellence Awards (PSIEA) 2023
MDEC Esteemed Digital AgTech Ecosystem Partners Award 2023
Top In Tech Innovation Awards 2024 — Best Pivot (Growth Company)
2024 Seoul Smart City Prize — Tech-InnovaCity Semi Finalist
SME 100 Awards 2024 — Fast Moving Companies
Sarawak Entrepreneur of the Year Awards 2024 — Master Entrepreneur
Pioneering
At the Frontline of Digital Transformation
We are behind many of Malaysia and Borneo's first digital systems, platforms and services.
iTICKET
First fully-integrated ticketing system for marathons, festivals, events and conferences
Enterprise Solution
Largest turnkey implementer of Enterprise solutions in Sarawak
IPMS
First property management system for developers, property managers and agents
My HackWknd
Malaysia's largest virtual event of its kind
Smart City
Smart Transportation & Smart Waste Management IoT — pioneering Smart Agriculture
25 Startups
Developing startups community in Penang specialising in Blockchain and IoT for Southeast Asia
Full-Stack Digital Services — One Integrated Partner
From website design and SEO to systems development, digital marketing, and Smart City IoT — one partner for your entire digital transformation journey in Malaysia.
Our Promise
Good Change, Made Possible
We make good change possible through meaningful and insightful solutions that have your best interest at heart.
Simplicity
Scalability
Measurable
Value for Money
Human-Centric
Ready to Transform Your Business?
Let's discuss how Karuna can design, build, and scale your digital ecosystem for measurable outcomes.